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Best AnswerIt sounds as though it's time for your New Home to have a visit with a professional repair tech. You've noted changing needle, checking tension, cleaning dust, so I'm assuming you've also followed the user manual instructions for the settings needed - after those boxes are ticked there is usually only one reason a machine won't sew - a broken or worn gear/part/assembly within the machine.
Generally this isn't something that can be handled at home - a pro has the service manuals, tools, and training to work out and repair the problem. The easiest first step to correct thread breakage is to snip your thread at the spool and rethread.If you have different sizes of spool caps, are you using the correct size? Threads can tangle around the spool pin and snap. The spool cap helps to prevent this.Upper thread tension could also be too tight. Try lowering the tension (lower the number).Are there any burrs or rough spots in the needle plate from a previous needle breaking mishap? Such burrs can cause fabric snares and thread breaks.
Janome Excel 11 5024 Manual Online
Burrs can be smoothed with an emery board or fine sand paper.The same results can happen from a burr or other damage in the bobbin hook.Double check that the needle size is up to the job at hand. A fine needle cannot effectively stitch denim, for example.How is the quality of the thread being used? All threads are not created equal. Threads with excessive slubs or knots will grab and break. Inconsistent threads will have weak spots that break, as will loosely twisted threads.
Use good quality thread. Your machine will not get fuzzed up and your project wont fall apart! I do repair-refurb on mostly Singer mechanical machines - I'm not qualified to work on a computerised model. However, it does sound as though your foot control is going. But before you spend money on the replacement control, try cleaning the connection points on your machine AND the power cord.
Best AnswerI'm not at all comfortable with overlockers but I did find a manual for the 734d (an updated model of your vintage machine but similar enough to be off help!) and am posting the link for you in case you no longer have the original to your machine:It's a free download, and if that doesn't help you, the only advice I can then give is to take it to a repair tech with experience on overlockers. I do standard domestic machine repair-refurb work on my Sewing 101 student machines but as above - I'm not at all experienced with overlockers. Wish I could help more than posting a link to a similar model user guide! March 10, 2014 0 found this helpfulDepending on the age and model of your machine (under warranty, or an older machine), it sounds as though the gear used to change from straight stitch to zig-zag is failing.
If you have knobs-dials-buttons, the trouble could be there, too. This is a fix for a qualified repair tech if the following doesn't solve your problem:Are you absolutely certain you have everything set on the machine for zig-zag sewing? All the knobs-dials-buttons switched to the correct setting?Is the stitch width set for z-z?Are you using the open toe presser foot?If none of that helps, it really is time for the machine to be seen by a pro.
January 25, 2016 0 found this helpfulYou have rights - but depending on where you are those rights may only be in effect for 90 days after purchase - check your receipt for more information. Too, Janome is a sewing machine manufacturer with a good reputation and all their machines, no matter what country sold in, come with at least a one year warranty including on parts.It sounds as though the foot controller is faulty - and the shop is trying to avoid honouring the warranty - they'd be in a real hurry to tell you if their agreement with Janome doesn't include warranty coverage, so it's almost dead cert they do and should honour their responsibility to the consumer. Do a little research first to be sure the shop is responsible or if you need to contact Janome for replacement parts or servicing. If the shop is responsible you should physically carry the machine (and all the bits, and your receipt) back to the shop, insist on speaking to the manager, and you will (hopefully) leave with either a new foot controller or a completely new machine.
If the shop says they need the machine to be checked over and tries to tell you they have to have the original receipt as well - BE VERY WARY. This scam is on the uptick in the UK, US, and Latin America, and has cost people their sewing machines.
DO NOT GIVE THEM YOUR ORIGINAL RECEIPT - if they won't accept a photocopy, and won't give you a proper shop ticket (stating they've taken your machine for servicing/warranty honouring) - grab your machine and run!Contact Janome through their website pages for your country and make a complaint about the shop - no reputable company wants their products sold by disreputable stockist. And at the same time, request assistance from Janome regarding getting your new sewing machine in reliable working order - they will be very happy to assist.